Shipping Policy
Shipping Policy - Zubzdra
Last Updated: January 30, 2025
At Zubzdra, we strive to make the delivery process fast, transparent, and convenient for our customers. Below, you will find detailed information about shipping costs, delivery times, and terms of delivery.
Shipping Costs and Delivery Times
| Country | Shipping Cost | Shipping Method | Delivery Time |
|---|---|---|---|
| Slovakia | 2.95 EUR | Packeta HD | 1-2 business days |
| Germany | 2.95 EUR | DHL | 2-5 business days |
| Estonia | 4.95 EUR | DHL | 2-5 business days |
| Switzerland | 3.45 EUR | DHL | 2-5 business days |
| Austria | 3.95 EUR | Austrian Post | 2-5 business days |
| Greece | 3.15 EUR | Speedex | 7-8 business days |
| Croatia | 4.95 EUR | Overseas | 7-8 business days |
| Lithuania | 2.95 EUR | Lithuanian Post | 7-8 business days |
| Latvia | 3.15 EUR | LV LT Post HD | 7-8 business days |
Delivery Terms
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Order Confirmation – All orders are processed within 24 hours of payment receipt (excluding weekends and holidays).
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Tracking Information – Once the order is shipped, the customer will receive an email with a tracking number to monitor the package.
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On-Time Delivery – We strive to deliver orders within the estimated timeframe, but delays may occur due to external factors (e.g., carrier delays, adverse weather conditions).
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Delivery Address – The customer is responsible for providing the correct delivery address when placing an order.
Refund Policy for Shipping Costs
Shipping costs are non-refundable, except in the following cases:
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The order was not properly processed.
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The delivered product was damaged.
In the case of returns or exchanges, the customer bears the cost of return shipping.
Contact for Delivery Inquiries
Company Name: Onbeautify LTD
Company Number: 12739335
Address: Office 178b, 182-184 High Street North, East Ham, London, United Kingdom, E6 2JA
Email: support@zubzdra.com
Phone: (+44) 7418353969